I'm only giving one star because I can't give "0". This operation does not have a clue what they're doing. They're barely professional--good luck getting a hold of the owner. The service technician (who is not a certified arborist, mind you) shows up unannounced for "scheduled treatments." They often don't do the complete job (i.e. forget to treat one of the two trees they're supposed to treat), but are happy to present you with the full bill. Their contact info is bogus--the emails don't go through, and you only get a call back if it's a business opportunity--if you've got a complaint, good luck! Don't waste your time with this outfit.