D L Jones Plumbing Inc
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The Plumbing Contractor In Richmond And Henrico County To Depend On When It Matters
- HoursCLOSED NOW
- Regular Hours:
Mon - Thu Fri - Sun Closed - Categories
- Kitchen Planning & Remodeling Service, Bathroom Remodeling, Home Improvements, Plumbers, Water Heater Repair
- Services / Products
- Unclogging & Cleaning, Plumbing Installation, Drain Maintenance & Repair, Construction, Drain Maintenance, Video Inspections, Garbage Disposal, Drainage System, Sewers, Burst Pipe Repair, Leak Repair, Emergency Service, Sewer Repair & Replacement, Repiping, Leak Detection Services, Water Lines, Drain Repair, Tankless Water Heater Repair, Gas Line Installation, New Plumbing Installations, Water Heater Maintenance, Gas Water Heater Repair, Electric Water Heater Repair, Replacement Parts, Water Heaters, Tankless Water Heaters
- Payment Options
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- Brands
- Delta, Lennox
- Other Information
Services: Unclogging & Cleaning, Plumbing Installation, Drain Maintenance & Repair, Construction, Drain Maintenance, Video Inspections, Garbage Disposal, Drainage System, Sewers, Burst Pipe Repair, Leak Repair, Emergency Service, Sewer Repair & Replacement, Repiping, Leak Detection Services, Water Lines, Drain Repair, Tankless Water Heater Repair, Gas Line Installation, New Plumbing Installations, Water Heater Maintenance, Gas Water Heater Repair, Electric Water Heater Repair
General Info
When you need a full-service plumbing contractor, rely on D. L. Jones Plumbing Inc. in Henrico, VA. We have been providing top-quality residential and commercial service since 1982. Whether you are constructing a new building or repairing, remodeling
Reviews
10/21/14
Poor customer service. I spoke with an Andrew to inquire about some back up issues we are having. He sounded as if he was just waking up. After placing me in hold, he quoted a figure. We also wanted to get an idea of the root of our problem and I referenced the free estimate. He "dumbed it down" as he was talking to me and I felt he insinuated that I was asking for free services. I think if you call a plumbing professional you should get quality advice and good old customer service goes a long way. Set the expectation upfront so there ate no disappointments later. Based off this interaction I will go to school and learn the service myself before ever calling DL Jones Plumbing to do work for us.
Excellent, quick service! I called and left a message on a Sunday evening and received a call back around 9:00 Monday morning. The technichian met me at my house about 30 minutes later, fixed my leaky toilet, and even showed me how to fix this simple item myself in the future. The staff was friendly and professiona. I woud definitel recommend them.
10/08/12
I wanted to thank you & Doug for your prompt & Professional response to our recent plumbing problem. Both Kurt and I were pleased with the work you did and would recommend your company to others. Cathleen Kraushaar - Letter on file
05/29/12
Thank you so much for fixing my water problem. You definetly have a new customer. Mr. & Mrs.Geist Midlothian, VA 23113 Note sent with payment and on file for viewing.
03/15/12
Your plumber was extreme in cleaning up I was so impressed. Letter on File in office N. Banton, Mechanicsville, VA
02/27/12
Thank you so much for organizing the replacement of my water heater. Doug and his co-workers did a great job. It was so nice to have everything done so quickly starting with your answering the phone at 7 a.m. and Mr. Ledford coming shortly thereafter to do the estimate. The new tankless water heater is working beautifully and actually gives me hot water faster than the old one! Thanks again and best wishes. Mrs. Austin, Glen Allen, VA (Letter on file in office)
02/27/12
Thank you so much for organizing the replacement of my water heater. Doug and his co-workers did a great job. It was so nice to have everything done so quickly starting with your answering the phone at 7 a.m. and Mr. Ledford coming shortly thereafter to do the estimate. The new tankless water heater is working beautifully and actually gives me hot water faster than the old one! Thanks again and best wishes. Mrs. Austin, Glen Allen, VA (Letter on file in office)
We were impressed with your promptness and most impressed with the analytical approach they took to our problem and their professional attitude. The Hayes - Mechanicsville, Va 23116
11/23/10
Customer wrote note on bottom of invoice that we did her job great and was very neat. Customer's name was Fred and Margaret Weinberg. Copy of invoice on file.