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General Info

CMS understands the complexity and uniqueness of each industry. CMS has worked with clients in every major industry and understands the diverse needs of different organizations, from the metal and alloy industry to property management corporations. Over 40 years of communication and technology experience allows us to provide 100% customized solutions, whether you’re looking for a virtual receptionist, emergency support call center, or help monitoring automated alerts from production equipment. Industries we service include: *Medical /Home Health *Property Management and Real Estate *Heating and Air Conditioning (HVAC) *Technology *Commercial Services *Manufacturing *Retail *Attorneys and Law Practices *Utility *Government *Non-Profit *Funeral Homes *All other Industries

HoursOPEN NOW

Regular Hours:

Mon - Sun	Open 24 Hours

Contact Info

Phones:

Main - 800-369-8908

- 614-464-4730

Local Columbus Number - 614-224-4534

Address:

Email:

Contact Us

Link:

http://www.continentalmessage.com

Reviews

5

1 Reviews

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anonymous

04/07/11

5.0

CMS Medical Services. I would highly recommend CMS to any medical practice looking for a high quality, responsive call center. I am a manager at a 4 location Specialty Medical Practice with 25 physicians. Before we joined CMS, I was constantly responding to complaints and was always looking for solutions. CMS has those solutions available and has a team of professionals to implement them. Unlike some answering services CMS has supervisors available 24 hours per day. CMS worked diligently with us to understand the needs of our practice and created a 100% customized account that addressed the complexities of working with 4 locations and 25 doctors. We utilize their virtual receptionist service to handle daytime overflow and we use their emergency answering service after hours and weekends. Their ability to integrate with our systems, customize instructions for each physician and situation, and detailed reporting has made our business more efficient. Cheryl

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Categories

Internet Marketing & Advertising, Telemarketing Services, Telephone Answering Service

Payment Options

carte blanche

Amenities

We are open 24/7 to ensure that your business does not miss a call from a customer with issues and new customers.

Accreditation

ATSI - Association of Telemessaging Services International, Inc.

Better Business Bureau Member, Central Ohio

Greater Columbus Chamber

NAEO - National Amtelco Equipment Owners

Associations

Better Business BureauChamber of CommerceDiscovery District

AKA

CMS Answering Service

Continental Message Solution, Inc