Do not choose a rental with this company. Very unprofessional, non-customer service oriented desk staff. Be sure to know that when you apply for a rental with this company, they don't notify you that they just SCHEDULE A VIEWING FOR YOU. I was sent an email with a date and time to be. In most cases, this would've been ok, but I was relocating from Portland to Eugene. I couldn't just drop everything and drive 2 hours. But the main thing was when I called their staff to find another time for the appointment, they were very cold, very unwilling to help, and made it clear that the only person's schedule that mattered to them we're their own & the previous tenants'. They didn't return my application fees but I can give them some understanding on this part because it states non-refundable on the application. But this really is at their discretion. BELL REAL ESTATE is a great company. Their app said the same but because someone else's app was just ahead of ours, and they got the rental, they returned our fees because nothing was processed. This was the same situation with Chinook but they handled it very differently. I ended up going with a private landlord and not a PM company. Good luck if you choose Chinook!

The people who run the office are not very friendly.