I signed up with Bug Out shortly after moving into my house. I have been so pleased with their service. I haven't seen a live bug in my house since they came. I like that they don't spray in the house, they just use a gel around pipes to stop bugs from coming into the house. They also sprayed around the house and gave me a detailed report about what they found around my yard and tips on what I can do to help prevent bugs on my own. It's been great, I have been really pleased with how nice and friendly everyone has been. My technician Is very knowledgeable and informative. I signed up for a yearly contract and I'm happy to have a bug-free home.