We watched a poor quality video and given no other instructions. My 13 year old niece paid for the automatic shift and could not figure out how to use it since it still had a 4 speed shifter. We asked for help on how to operate it and couldn't get an answer. We had to figure out how get in the cars ourselves. When we got our race results at the end they were unreadable. No ink in the printer. We were "told thats all you get and thats normal they all come out that way."