The software was very easy to simply download and install. I was up an faxing online in a few minutes. Plus, anytime I receive a fax, it's great, it automatically shows up in my email. Sending a fax is just as easy, by using the 'print to fax' printer, then I just add a cover page message, a fax number and click 'send'. Off it goes and best of all I don't have to worry about it. In a few minutes I get a confirmation report in my email telling me my fax was sent. You'll never regret using online fax...try it.