I ordered 2 MP3 players from Consumer Depot. One did not work. I sent it back and they gave me a refund but would not send me a new one unless I go through the ordering process again and pay again (the third time) for shipping. (I already paid to get the players and then to send the bad one back) When I wrote to say just that I did not want to pay again for shipping, they stopped writing me back. Their phone number is not available on their website. They ship from a sister company called OverStockDeals.com which is where one has to go to get customer support. Overall, I'm dissatisfied with the way I was handled. At least I got a refund, so at least I was only out the $25 in shipping. They would have to work at it to regain my business.

business is a whatever u need to hear business...... they even misrepresent replacements capabilities, specs, prices (what it is REALLY worth] ...ff you complain about any of the issuesthe manager may hang up on you. You may or may not get software or restore disks with these people.BEWARE!!!!!!!!!!!!!!!!!

This company rips people off with exorbitant shipping rates, a restrictive return policy and no way to communicate with customer service. I ordered a PAIR of stereo speakers which were represented to be factory sealed. When the box came, it had obviously been opened before, the packing materials were damaged and incomplete and there was only ONE speaker in the box. My efforts to use the company's webform simply resulted in automated return emails stating the restrictive return policy. BUYER BEWARE!