I would like to say that the only reason I even gave the 1 star is that they do have good products! On the other hand the service from employees and management can only be stated as criminal!! So far, a community of four customers have reported to our survey/questionare that they have had money/valuables/personal items "disappear" while one employee distracts you or comments on an item you have that they to have or would like to get- the other employee has all the time/opportunity. When asked if there are cameras, the manager said yes but they don't record. Then she stated, "there is one directed at the transactions". When asked, "if you trust your employees then why direct the camera at them handling money?"She changed her story about four times- and in a defensive way refused to let the tapes be viewed, even though the "disappearance" happened at the transaction counter!We're giving them a chance at redemption without legalities,we'll take all actions if they force it to be that way.