While visiting Murfreesboro TN I found an item, Twilight door hangers, in the BAM store. I am giving these door hangers as a "spirit" gift to the 27 girls on my high school Dance Team (their state routine is "Twilight") I purchased all 5 boxes they had in their store. I was certain I could get more when I returned to OR. I was unable to do so and called the store seeking their help in finding more. They located 6 more boxes from your other stores, had them shipped to their store and are shipping them to me today! This customer service was way beyond anything I have ever experienced at any other retailer. These items were not a high ticket item yet I was treated as though it was a BIG order. I experienced courteous, competent staff personnel at every level. I'd say I truly experienced "Southern Hospitality" Thank you, Nancy Voruz Rhodes