I am planning to get two kittens when a reputable breeder I know has them available. I have had a problem with honesty and a trust issue with this hospital in the past. I think this hospital should be a Canine Hospital! I have taken other cats to E-town Animal Hospital and Awad/Aziz Animal hospital. I had great care at these two animal hospitals. The vets at these two other smaller animal hospitals were great and compassionate...not a bit intimidating. The larger the hospital the greater chance of viral and disease exposure. After reading all these reviews, I will need to have a trusting relationship with my new kittens' vet, so I will go to one of the other animal hospitals in E-town. Vets in these hospitals have great reviews. I was satisfied with the care my cats got at Companion. I honestly felt pushed and intimidated and felt that I had to comply with their decisions. I regret that I didn't get a second opinion elsewhere. I feel sorry for some of the clients that had to endure losses from poor diagnosis from this hospital. The euthanasia policy here bothers me also...something I would not want my pets to experience. Jillian2

When does the grieving stop when you lose the most precious pet you have ever loved? How can a vet or vet tech not feel guilt, remorse, or compassion for the client that lost their most beloved pet due to their negliance? How can this vet tech and the two vets go to sleep at night with a clear conscience? Do they they sit in church on Sunday mornings thinking that they will get into heaven or do they sit in church so clients will think they are Christians? Do they think they will eventually get into heaven when they are deceitful, uncaring and money hungry? How can the they not feel remorse and self disgust? How could they watch me struggling and trusting their advice and not be truthful to me as to why I lost my precious baby? How can a vet read blood labs and when questioned why one of the numbers are so high just say that it is nothing to worry about, when, in reality it was very serious and was not interpreted correctly by BZ? What happens if the "Rapture" occurs soon and you have not admitted you knowlingly made several mistakes and covered them up. Oh, your Facebook page looks great to others...to me it's a joke! I doubt the guilty three will ever be sorry for my tremendous loss, which was 100 percent their fault. God knows the truth and the guilty will be held accountable to Him.

When does the grieving stop when you lose the most precious pet you have ever loved? How can a vet or vet tech not feel guilt, remorse, or compassion for the client that lost their most beloved pet due to their negliance? How can this vet tech and the two vets go to sleep at night with a clear conscience? Do they they sit in church on Sunday mornings thinking that they will get into heaven or do they sit in church so clients will think they are Christians? Do they think they will eventually get into heaven when they are deceitful, uncaring and money hungry? How can the they not feel remorse and self disgust? How could they watch me struggling and trusting their advice and not be truthful to me as to why I lost my precious baby? How can a vet read blood labs and when questioned why one of the numbers are so high just say that it is nothing to worry about, when, in reality it was deadly?

Gee, it sounds like two of the last three reviews were written by employees of Companion to get their star rating higher. There was very little detail written on the reviews. I do agree that Dr. Genova is the caring vet. Serious mistakes were made with my beloved cats first by a tech and then a couple of the vets. Now my cats are DEAD. I don't care how many clients/employees at this hospital gush over the wonderful care they claim their pet/s received. I am living without my precious cats. The negliant care they received at this hospital caused my losses.I followed up with my cats' care here and did as I was told to do, praying that the couple male vets I trusted truly cared. I was mistaken. In the end I lost my cats and am very upset and am truly heartbroken. NOTHING that can be posted by anyone that can change the grief I am forced to experience. Cats are more difficult to diagnose and treat. I suggest taking your cats to another animal hospital. There are a couple smaller hospitals in the Elizabethtown that have been recommended to me. I have been told that The vets in these hospitals care about , and love, cats. I am disappointed that a cover up was fine concerning the mistakes made with my core joys cats. A word of advice....avoid Convenia injections for cats. Do some research online and read what the well- renown veterinarians have to say about the horrible side effects of this long lasting antibiotic. I resent these two male vets for taking advantage of my trust and then covering up mistakes that should have been acknowledged. I have no respect for them. I am very very disappointed with the misdiagnosis my and unnecessary tests my cats received. "What goes around, comes around!"

Gee, it sounds like two of the last three reviews were written by employees of Companion to get their star rating higher. There was very little detail written on the reviews. I do agree that Dr. Genova is the caring vet. Serious mistakes were made with my beloved cats first by a tech and then a couple of the vets. Now my cats are DEAD. I don't care how many clients/employees at this hospital gush over the wonderful care they claim their pet/s received. I am living without my precious cats. The negliant care they received at this hospital caused my losses.I followed up with my cats' care here and did as I was told to do, praying that the couple male vets I trusted truly cared. I was mistaken. In the end I lost my cats and am very upset and am truly heartbroken. NOTHING that can be posted by anyone that can change the grief I am forced to experience. Cats are more difficult to diagnose and treat. I suggest taking your cats to another animal hospital. There are a couple smaller hospitals in the Elizabethtown that have been recommended to me. I have been told that The vets in these hospitals care about , and love, cats. I am disappointed that a cover up was fine concerning the mistakes made with my core joys cats. A word of advice....avoid Convenia injections for cats. Do some research online and read what the well- renown veterinarians have to say about the horrible side effects of this long lasting antibiotic. I resent these two male vets for taking advantage of my trust and then covering up mistakes that should have been acknowledged. I have no respect for them. I am very very disappointed with the misdiagnosis my and unnecessary tests my cats received. "What goes around, comes around!"

I have only had good experiences with this hospital.

I don't know these people at all but I can say my daughter and her ferret were clients and when it was time for her beloved ferret to be put down, these people were awesome. She was treated so well and with such professionalism and compassion that is was unbelievable. If you are looking for caring and compassionate people to treat your pet..this is the place to go.

Dr. Libby took care of our beloved pet until her final moments on earth. He was so patient when he explained to me that her prognosis was terminal cancer. He came to our home to place her to sleep on a Saturday after business hours. The staff at Companion made the tough time of losing our pet much more tolerable. Other vets I have used in the past were less then tactful when dealing with the end of life. I truly can not say enough good things about the staff at Companion. Thank you.

I agree with the Jan. 22,2015 review and several of the other reviews, but not the review from Jan. I, 2015. That person from Jan. 1 was being judgemental of all the reviewers who had issues with the lack of good or acceptable care from this hospital. I had a horrible experience with this hospital and in the end their mistakes caused me to lose two precious pets. Go to CitySearch and see the review by Cuppa 1 on July 7, 2014 . The Jan. 1 person should read this review. Just because he or she had a good experience here, it doesn't mean they have a right to put any judgement on the other reviewers. That person has no knowledge of what the others experienced here.. To the Jan. 1 reviewer- just keep going to this place as long as you please! Be thrilled with the care given. Just don't minimise or judge the other reviewers. Clients all have the right to express their opinions and experiences. Sue1979

I had an extremely negative experience with two veterinarians at this hospital. I lost a beloved pet due to negliance. To the owner of the Jan. 1 review I feel that everyone has a right to share their experiences concerning this hospital, whether it be positive or negative. I am glad you had a good experience and not experienced a loss as I have. I also feel that you should not judge the other clients who posted their negative reviews. The point of reviews is to share experiences so other people can read them and decide where they want to take their pets. You made a remark about people sharing their friend's experiences. I don't agree with you. To make my point....if you are looking for a dentist, surgeon, etc. for yourself wouldn't you ask friends about their experiences or knowledge about a human Dr.? Wouldn't you also look at reviews for local dentists or surgeons? I would and I have! Your comment attempting to shame clients for expecting competent care for their pets did not make sense to me either. You are judging situations you have absolutely no knowledge about. Have you heard of freedom of speech? You share your experiences and let others share theirs. I cannot share the exact details of my loss because it is too painful at this time. I will say that I am very disappointed at the poor diagnosis, lack of proper treatment and then the loss of my beloved pet. I trusted and now I regret that I did. I am mourning my loss.

I had my cat's blood labs done by Ben Z. He told me that the one blood result was fine, even though the results showed that it was very high. I trusted him and I wish to God that I would have challenged this high number and asked another vet at this hospital about the lab results. Thus, my cat's health issue went untreated and I lost my precious baby due to lack of treatment. Now I am without my precious baby and am heartbroken. A suggestion might be that if a blood result is high, this vet should consult with another vet. I still can't believe this happened to my cat. I am very upset and disappointed with myself because I made a mistake trusting trusting this vet's misdiagnosis. However, he is a vet!? I am not. Yes, he has a good personality, but that does not make a vet a good diagnostician.

In addition.. The hospital has emergency services all the time except late Saturday night into Sunday morning. Doctors are always on call and every time I've had a sick pet go home on the weekend, the doctor on call has always given me their phone number in case things get bad.

Reading thru the reviews posted, it seems like only 1 or 2 people are continuing to post negative comments towards this hospital. I've been there and have seen with my sick dog how caring and loving the veterinarians and technicians have been. They've always treated my pets as their own, and for that I am always grateful. I'm sorry for those that may have had a bad experience, but maybe it was just a bad situation and it's easier to blame the hospital and staff. Caring for a pet is expensive. If they're ill, would u rather they just say "put it to sleep" and not give u any hope or options? If u can't afford to treat your sick pet.. Speak up. As far as the comment regarding sedating your pet prior to euthanasia.. I've had many pets and unfortunately none of them have ever just fallen asleep at home.. I've always had to make that gut wrenching decision to place them to sleep. I've done this at more than one hospital, and none of them have sedated them prior. I wouldn't want them too! I want my pet to know that I'm there. Loving them unt the very end. Every pet has responded differently to the injection.. Some just fall asleep, some cry, some seem to keep breathing even though the vet has always assured me their heart has stopped. That is why all the vets I've seen have always told me what might happen when they give them their last shot. I've been a client at companion for 12 years and I will continue to do so. Shame on those of you that post comments based on what a friend told you and to those of you that are taking out your frustration over your pets care on the people that are trying to help your pet... The patient.

Reading thru the reviews posted, it seems like only 1 or 2 people are continuing to post negative comments towards this hospital. I've been there and have seen with my sick dog how caring and loving the veterinarians and technicians have been. They've always treated my pets as their own, and for that I am always grateful. I'm sorry for those that may have had a bad experience, but maybe it was just a bad situation and it's easier to blame the hospital and staff. Caring for a pet is expensive. If they're ill, would u rather they just say "put it to sleep" and not give u any hope or options? If u can't afford to treat your sick pet.. Speak up. As far as the comment regarding sedating your pet prior to euthanasia.. I've had many pets and unfortunately none of them have ever just fallen asleep at home.. I've always had to make that gut wrenching decision to place them to sleep. I've done this at more than one hospital, and none of them have sedated them prior. I wouldn't want them too! I want my pet to know that I'm there. Loving them unt the very end. Every pet has responded differently to the injection.. Some just fall asleep, some cry, some seem to keep breathing even though the vet has always assured me their heart has stopped. That is why all the vets I've seen have always told me what might happen when they give them their last shot. I've been a client at companion for 12 years and I will continue to do so. Shame on those of you that post comments based on what a friend told you and to those of you that are taking out your frustration over your pets care on the people that are trying to help your pet... The patient.

I am living with a cat that picked up what I was told is a contagious herpes virus from this "hospiital." My cat lives indoors, never sneezed or had watery eyes in his life. I brought my cat here for a minor procedure to be done and he was either put near a sick cat, was put into a cage that was not disinfected properly or one of the employees touched my cat after touching a sick one. Now I have to live with an older, precious cat that doesn't want to eat when he gets the herpes virus flare ups. He sneezes and I give him lysine, like was suggested to me, but my cat will always be a carrier now. You can get all the "likes" and compliments on Facebook from other clients that are clueless. My holidays this year are being spent with my sneezing cat. I hope the negligent persons involved enjoy their holidays this year as much as I have been enjoying mine. What goes around comes around. Like another cat person asked, "Do any of the employees at your hospital put their cats near the sick ones...I'm SURE they Don't!!!!!

Lots of poor reviews for this animal hospital. I have a pet and would not take him here. I am thankful for super pages and other places where one can place reviews. I know soneone who was a client here and felt very intimidated. Some tests were done on her pet that turned out to be abdkutely unnecessary! Too many techs and assistants. Maybe that's why there are expensive tests given here like ultrasounds. My friend didn't speak up and spent a lot of money for her old, sickly dog's care. The one make vet had her taking her dog there twice a week. My friend was so upset when her poor old dog became so sick that he had to be put to sleep. She should not have been given hope, since there was none, short of a miracle! I guess the "new" hospital has to be paid off somehow! My friend trusted this vet, but no more. She feels guilty that she drug her dog back and forth and caused him unnecessary stress and discomfort. She still cries over her loss and from feeling guilty. I am "put out" that my friend was given false hope!

I agree. Go to a smaller hospital where you will get to know your vet. My pet was bounced from one vet to another. I don't care for the two male vets here. There is a "know it all" "experienced" vet tech here also! Don't like attitude!

Good grief! I read the post on DexKnows and am very upset! I go to a vet who has given my pets Ketamine Hydrochloride to sedate them before euthanizing them. My dogs felt no pain because they were sedated. I was under the assumption that all vets would humanely euthanize precious pets the way mine were. I guess I am naive but I thought all vets would do their best to prevent unnecessary pain for a dying animal! I guess I was wrong! I am thinking about rescuing a puppy in the near future...guess where I won't take her?????

I was reading ratings for the animal hospitals in Elizabethtown/Mount Joy area. I came across a shocking comment that was posted by Eileen R. on 12/21/2009 on DexKnows. Check out this post. Eileen said that when her dog was euthanized a male vet at Companion told her that it is common for the dog to cry out during euthanasia! I can't believe this! The very same male vet put "Angel" , the old Bichon , to sleep this past year and the same thing happened to her! "Angel" cried out in pain and the owner is still haunted by her precious old dog's screaming. Superpages does not like a guilty party to be named, but DexKnows does. What is going on here????? I had seven dogs during the past 20 years that had to be put to sleep due to old age or due to inherited diseases. A local vet on the Hershey Road put all of them to sleep, thank God! He first sedated them like he does prior to a major surgery. After my dogs were peacefully sedated then he injected the euthanasia in their hearts. This is the most humane way to euthanize any pet because they DON'T feel anything. Why put a needle with euthanasia into an old dog's collapsed vein and cause the dog to feel his body dying so he cries out in pain? It only takes about 5 to 10 minutes longer to do it without feeling any pain. It is our responsibility, as caring pet owners, to end our pet's life in a humane manner!Check out the post on DexKnows entitled " Loss of Bella" on 12/21/2009.When will this vet learn to prevent the crying out of dying dogs???? Submitted by a shocked dog lover!

I agree with the many comments made concerning continuity of care. There is nothing like a one on one relationship with one vet that knows your pet. There is a lot of make ego in this animal hospital! I felt very intimidated by the make vet owner. When you are with him he just takes over. I felt I had little input in my pet's care during the office visit. The vet was so sure he was right when he said my pet seemed fine, even when I told him that I know my pet and he is not feeling well and is not acting normal. As it turned out the vet should have taken bloodwork and my pet would probably still be alive. I should have insisted that he take bolld tests but I honestly felt like he seemed so sure of himself. Now my pet is dead because I should have insisted and being "such a popular and superb vet" should have honored my request and trusted my instincts about my pet. So now who is suffering from the heart- wrenching loss of my beloved young pet.....NOT the vet, but me. I'm sure this make vet is idolized by some other less knowledgable clients...but not by me. It is very hurtful that he didn't admit he made a terrible mistake. Prior to this tragic incident I had heard some positive and some negative opinions about this vet. I am going to a wonderful, caring vet located on the Hershey Road now and am pleased with the care my pets are receiving from him. But..... NOONE can fix the tragic loss of my precious pet or bring him back to me.....he is tattooed on my heart forever. I feel comfortable with my new vet and am rhankful he is a gentle, caring vet. Animalperson1