I honestly would prefer not to give this business even 1 star as they deserve far less. The short story is that after VGH "fixed" my computer I had to take it to the Apple store in Spokane for over $1000 worth of work. And VGH charged me for the work done while the Apple store covered everything screwed up by VGH under my warranty. The long story is...My computer went in for what should have been a minimal fix. While I was told the repairs would only take a day or two, dependent on arrival of parts, they had my computer for nearly two weeks. As a student in a professional doctorate program, I really needed my computer fixed asap & thought this would be a better solution than mailing it in to Apple (whom thought the issue would be fixed in 2-3 days tops). Every time that I called to check on the status of my computer, I was given a vague answer & told more time was needed. When I threatened to take the computer from them & send it in to Apple, I was told my computer was actually

The VGH service technician, Grant, went above and beyond to help me fix my unique problem. Not only did he take extra time to help me with iPad before I brought it in, but made several follow-ups for my streaming questions. Video Game Headquarters is a local business that deserves recognition for lasting service and knowledgeable staff. Thank you Grant! -Moscow resident

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The guys who work there really know what they are talking about and will help you get exactly what you are looking for.