HORRID! If I could give them NO stars I would! I use to go there all the time, always over priced, but always did a good job and the location is great so I did not mind. However, over the past year there are all new people they have become lazy and complacent about their work and still the prices are high! When I was there last my nails chipped before I left and the nail technician actually had the audacity to scold me in front of the whole shop while the woman next to me was also getting yelled at by her nail technician about her poor choice of nail care products. I could not believe it and had 2 women near me say they would never go back just witnessing it, and I could not agree with them more! They also do not clean any of their tools properly anymore, I saw them use a pair of cuticle clippers on me they then used on someone else! Overall very disappointing and I suggest you stay away!!