6/3/08... Great service, speedy, honest, knowledgeable... I had my Dell laptop fixed about three weeks ago and couldn't have been more pleased with their skills and service. A rep will come to your home and pick up your computer or complete the work on site at your home. Mine had to be taken back the shop and was picked up at 8am and was back in my hands by 6p same day-- unbelievable! My husband and I live in Mooresville and before I settled on Computer Pros, I called about five other companies and was beside myself with either their rudeness, lack of customer service skills, or just blatant disregard for a potential customer. I called Computer Pros and initially spoke with Steve (John was my tech). Both were extremely friendly, knowledgeable and willing to discuss my issue and the costs involved to fix my laptop. Hopefully I won't face any future issues, but if so, Computer Pros absolutely has my business along with my highest recommendation to my friends and colleagues.