If I could give zero or negative stars I would. Do NOT go here. I went in with very long hair asking for a trim with face-framing parts in front. She didn't know what she was doing and now from my ears to my face is chin length, and the back of my hair is long (although crooked). I sat there for an hour in tears while someone else tried to fix it. Finally I asked them to just stop. The only thing they offered to do when I spoke to a manager is have someone else at Great Clips attempt to fix my hair. I wouldn't let them cut my hair anymore, so now all I have is word of mouth to keep this from happening to anyone else. ~Ashley