Please note our privacy policy has changed. To view the policy, please go to https://corporate.thryv.com/privacy/

Details
HoursOPEN NOW
Regular Hours:
Mon - Sun

Contact Info

Phone:

Main - 845-791-1255

Extra - 845-794-4152

Address:
11 Raceway Rd Monticello, NY 12701
Email:

Reviews

3.5
3 Reviews
Select your rating
Write a Review
anonymous

02/10/13

1.0

Terrible customer service! My waitress bought two slices instead of the one I ordered. I let her know I didn't order two but it was OK and ill keep both slices and pay for them. My original waitress then storms over and demands me to give the slice back. I was a bit taken back...but I nicely said its ok ill keep it.She snapped "NO I neeed it"So she slaps a paper plate on the table and wants to physically take my slice away! My body language showed my discontent..but she took it a step further and loudly said "I don't know what the big deal is!!!"I've been a.waitr ess before and I've nevvvvver expressed frustration or.such tetrrrrrible customer service like she did...and over THEIR mistake?? Over one slice of pizza? Ill NEVER be back.I'm a local..they have been rude before, but this is the last straw!

Was this Review helpful to you?0
anonymous

02/07/11

5.0

My family has eaten at your restaurant for years and we have celebrated many special occasions here. The food is always excellent and the service is always efficient and friendly. We were thrilled you were able to expand your dinning room. Thank you for your contiuned outstanding and delicious service!!!! A must for anyone who loves Italian!!!

Was this Review helpful to you?0
anonymous

11/05/10

5.0

I think you have pretty good food although I eat usually the same thing at times it is better sometimes then other times. Also I think you should be more friendly to you customers. The owner never says hello or cracks a smile. You have a gold mine be happy and greet your customer's say thanks nice to see you you people behind the counter could put charm school out of bussiness.

Was this Review helpful to you?0
Categories
Pizza, Family Style Restaurants, Restaurants
Payment Options
discover, master card, visa, amex
Other Information

Cuisines: Family Style, Pizza

Suggest an Edit
Are you the business owner?Claim This Business
Data provided by one or more of the following: Thryv, Data Axle, Yext.