I went here for a simple ear lavage because I had gone swimming and had clogged my ear canal with ear wax. First off, the co pay is charged as a specialist visit ($25) before you even see a Dr. After quickly moving through the intake process and getting into a room, 2 nurses proceeded to take turns trying to unclog my ear. Since they were unsucessful after about 20 minutes, the Dr came in for her turn. After several attempts and a whole lot of discomfort, they were unable to help and sent me on my way with no real solutions other than to put more drops in my ear and come back and see them at a later time. The next day I went to my regular Dr who did an ear lavage and had me unclogged in about 5 minutes and only charged me a regular co-pay ($15) and no additional charges. About a month later, I received a bill in the mail for almost $100. Even though I gave 1 star, I would still consider going here for other issues due to the convenience factor.