Abysmal service, this backwards company fouled up 16 of the 18 things we ordered for our wedding. When the owner was called to address these issues, her disposition was downright aggressive toward us to the point where it reminded us of a vagrant scratching the dirt for a nickel. Needless to say, whenever your payment is complete, kiss your money goodbye, no matter what your order turns out to be. The desperation and horrible customer service leads us to believe that this could very well be a front for some sort of other illegal business, for it amazes us that in this poor economy a company could survive utilizing such a rudimentary approach of "snatch and grab" to your wallet. Most entertaining of all is the fact that the owner, by her own admission, relayed that mistakes happen all the time. See you in bankruptcy or in jail "Premier" Wedding Rentals