I Love Visionworks Staff in Monroe!!
Everyone was very patient with me and helped tremendously with every step of the process, from setting up appointment, doing insurance, and explaining everything so I can understood what was going on and what to expect.
They were very honest and kind with helping me choose my frames and getting 2nd & even 3rd opinions. They helped me find the best deal for my needs and budget!
My Exam was fast, easy and Best of all I didn't have to be Dilated since they have the
Opto-map!
Every question I had was anwsered and everyone was so friendly and professional!

HIGHLY RECOMMEND!!!

A very good example of a very bad place to do business. Don't be fooled. The gentleman working their desk on the afternoon of 11/30/2017 was so callous and arrogant, I felt embarrassed for him. In very rare cases should anyone deserve exposure. This, I pray, is a rare case. Is this how you treat people excited to spend a few hundred dollars with you? He made me feel like I wasn't "good enough" and the $362 I spent that day was with your competitor. I know my paltry sum doesn't amount to much, but neither does the way you talk down to customers. I don't know what it was. Upbringing? Poor management? Poor hiring practices? All of the above? Probably so. They need to clean house at this place and they know their sales numbers reflect this. Sure, I read the bad reviews, I just thought I'd give them a chance. Don't regret it like I did. If this universal truth holds any water:Good companies with good products have good customer service in place to boost the experience,then save yourself the humiliation and stay away from this bad company.