General Info

Sykes Enterprises is a global provider of business process outsourcing services. It offers a range of customer contact management solutions to Fortune 1000 companies around the world, primarily in the communication, financial service, health care, technology, transportation and leisure industries. Founded in 1977, Sykes Enterprises specializes in inbound technical support and customer services. It also provides various enterprise support and fulfillment services that include corporate help desk and technical staffing, multilingual sales order and payment processing, inventory control, product delivery and product returns handling. Sykes Enterprises delivers services over the phone and by way of the Internet. Headquartered in Tampa, Fla., it employs more than 26,000 employees. Sykes Enterprises maintains a presence in Minot, N.D.