Twice I tried scheduling carpet cleaning through this company and twice they "stood me up". The first time was due to a miscommunication - it wasn't made clear that the call they make one hour before the scheduled service isn't just a courtesy call - they do not dispatch if they can't reach you by phone. After that learning experience - I rescheduled and made sure I was able to confirm. The second time around I got a message that they couldn't find me because they didn't have GPS and I should call to reschedule again! I waited to see if anyone from the company would attempt to reach me for service recovery - but no one has. Meanwhile - in combined trips, I spent over 3 1/2 hours on the road driving to meet them at this property - only to find they never showed up.

Great job!! Had them come out to do three rooms. Carpet looks new again. Very professional, and affordable. Will have them back again.

Great Job. My carpet was extremely dirty with many spots I thought would never come out. It looks like new and the price was very affordable. I will have them back again. Great customer service.