Let me say first that I don't have a lot of experience in ordering trophies. However, even if I was a seasoned pro, I don't think the experience could have been better than when I used Viking Trophies. On Wednesday of last week, I figured out that I needed two trophies for my office bowling tournament / beauty pageant (don't ask) by Friday - only two days later. I called Viking, talked to Josh, and had the trophies ready by noon on Friday. I couldn't be happier - the trophies are great and the customer service was phenomenal. I highly recommend!