General Info

The Connected Hive helps companies find, screen or qualify, and select the best contact center partner to meet their program needs, and at no cost to them. They provide contact center solutions, technology solutions, and consulting services to businesses seeking to supplement and enhance their customer experience domestically and globally. With over 3,500 contact centers in the domestic U.S. and over 8,000 globally, their close relationships with contact center owners and CEOs provide clients with invaluable insight way beyond the information they can obtain from a company's website. Their selective process delivers the leading contact centers to best serve clients and their business operational needs. In today's ever-changing business environment, they understand the vendor capabilities and experience needed to advance the customer experience to the next level of success.