Hi Jay,I just wanted to send a quick note to let you know how happy Louise and I were with the first-rate customer service that was provided to us when our car was damaged last month in the deer collision. From start to finish, beginning with Natalie at your office, right on through to Deborah Davis and Lisa Laramee at the Auto Club Insurance Association, the claims process was quick, painless , and above all, courteous. Customer service at its best – thanks!Kyle K.