I have done business with these folks over the past 10 years. I most highly recommend this long time vacuum store. They sell and service quality machines, both commercial and residential. They stand behind their products that they service and sell. They are honest in their ratings of quality machines. They will ask you questions to find out which machine they would recommend and tell you why. If you do business with them you will never be disappointed. So nice to go into a store and be known by your name. They truly are marvelous people! Completely satisfied! Carolyn. :D