I live near the Minden store and I have always gotten excellent service!!! So to those whom have had bad experiences... GO TO THE MINDEN STORE!!! THEY ROCK!!! Roni!!!

Big 5 is one of my favorite stores. In fact, I have probably been to dozens of their locations; they have a lot of fantastic specials that are hard to beat. Unfortunately, the service at Big 5 is pretty inconsistent and tends to lead towards dissatisfying. Recently, I had the unfortunate experience of shopping at the Minden location, and I must have discovered the rudest management in the entire chain. Even the younger staff was visibly embarrassed and tried to compensate for the lack of professionalism on the part of their two female managers. . The store must be desperate for employees, because I have never been treated so rudely- especially after spending hundreds of dollars on more than one occasion. I was extremely polite, but I left the store knowing that I would not return.