Awful customer service. I went almost a month without heat, gave them over $600, was told my parts were under warranty but when I requested a detailed invoice got a blank invoice stating, will sort out what is owed when complete. 3 weeks later, 6 emails and 3 phone calls later and I still have nothing. The owner ignored my emails and when someone finally did respond, he said that this just "fell into his lap" so give him some time. Again, no invoice. Truly the worst experience. Total lack of respect for me and my family. I have an elderly mother and small child in my home and we were without heat for almost a month. Give your business to a company that deserves it. Scardina isn't that company.

When I called Scardina and asked about changing out some water supply lines in my bathrooms I was quoted a ball park price of about $ 400 dollars. This seemed to be reasonable until the service tech arrived. He then went into his jack up the price mode and almost doubled the bill. He made lame statements that made no sense that he would have to drain the system and how i was getting 1 whole hose valve for free !! Gee whizz one whole hose valve? I explained to him that all that he spoke of was a given. If he was going to change the existing feeds to braided lines he needed to drain the system less he flood the house. Changing the lines means changing the valves to match the thread. I did not like their business ethics of bait and switch Scardina used to rope me into letting them do the work. Jay was a good tech and new his trade but the misrepresentation on the price when I called i could of done better elsewhere. At $695.00 I doubt If I got anything for free.