To be honest, I didn't have an eye exam or get eyeglasses from Dr. Fischer's office. I was, however, in the area from out of town and the right temple piece broke on my existing frames. After searching the internet, intending to purchase the part online I discovered these frames were discontinued by the manufacturer, with no place to purchase a replacement. ANYWHERE. I had nothing to lose by taking the frames in person to Milford to see about a repair. The first optician I stopped at in town took my glasses in the back, and came out a short while later saying there's nothing they could do. When I stopped in a Dr. Fischer's office, however, I was treated as good as if I were one of his patients. After searching through their "parts bin" of old frames they found a near-exact replacement! And they would NOT let me pay for the repair. THANK YOU MIRIAM! I'd certainly be a customer if I lived in the area!!