Please note that any reviews you find for this business before April 2013 were when it was owned by different owners. Since then the business has lost it's hometown family feel. The product quality has declined, as has the customer service, while the prices have increased. The old owners used to make you feel like you were their most important customer. The new owner is running a business, not taking care of customers. She's always scowling too. The old owners used to go above & beyond to make a special order happen. I just picked up a cake there & the owner wrote a note on it that said, "we don't do (what I ordered)" and it was just plain decoration. No call ahead of time to warn me or ask for other ideas. Just did what she wanted and left me with my only choice being no cake, or the cake the way she had it made. I highly recommend finding another bakery for your needs as this place is heading downhill fast!