I went in there for my first tattoo and also got my belly button pierced at the same time. The guys there were so friendly and continued to ask me how I was doing and really showed me they actually cared. My tat looks great! So cute so colorful! While they were piercing my belly button one of the guys there let me squeeze his hand during the process cuz it was a sensitive area, even though he had no idea who I was. He also didn't complain that I was killing him :) Loved the place loved the guys! I will soon be getting my second tattoo with them and I can not wait!!!