I dropped a black suit that I wanted to be dry cleaned and a hem repair. I went back the next day to pick up the suit and noticed that tread was wrapped all around the suit, gray hair was all over the suit, and the lining of the skirt wAs hanging pass the hem. I was furious and asked what happened trying not to make a scene. She doesn't open her mouth walks to the back and comes back with a dirty lent brush and proceeds to wipe of my black suit. She refused to dry clean my suit again or refund my money. Worst cleaners ever and the thing that made me most upset was that she said nothing was wrong with the suit. If that was the case, why are you using a lent brush????