I called to inquire about their policy on piercing six yr old and the young woman was clear and concise about how it is done as well as the price ranges for the different types of studs they can use. My concerns about her getting infections if the stud was not 100% gold was answered with the various price ranges for the gold studs. She also let me know that there was no appointment need and that the hours of operations were M-Sat., 10am - 9pm. The gold studs start at 19.99 and go up to 39.99. Their lowest priced studs start at 7.99 and go up.