I have been bringing my truck here for a few years now, thanks to the consummate professionalism and customer service provided by Tony McDowell. Tony has helped me with some tough issues I have had with my truck: new transmission, a throttle motor repair, misfire, alternator replacement, brakes, etc. Tony is fair, honest, and most of all he feels your pain when it comes to those expensive repairs. Tony has helped me plead with my warranty company when they didn't want to cover the transmission repairs. Tony keeps me up to date with recommendations I need to keep my vehicle operating. Tony has been a true blessing to me, which is why I will continue to go to him for the needs of my vehicles. If you need an honest guy to help you with your repairs, look no further than Al Packer Quick Lane to see Service Advisor, Antonio McDowell.

Al Packer was the 3rd Ford dealer and 6th car dealer we visited in the last 3 weeks. Their sales person, Steve Lefko, was very helpful in finding a car that met our needs. At the end of the visit , Al Packer offered the very best deal on our trade-in and new car. All of the people we dealt with at Al Packer were most courteous and helpful. We highly recommend them to anyone looking for a new car.

Billy Fitzpatrick is an awesome service advisor, always makes his customers and customers of others feel like they are top priority.

My service manager was Jonathan Lloyd. He was on time with my appointment in getting me started and asked if I needed any additional services or had other problems other than my requested "quick lane service". The service was performed, including a car wash, in 30 minutes. I have never had such quick service at any dealership. It was especially appreciated because I live an hour away, so having someone drop me off and pick me up is a real hassle, so fast service where i can wait is a major plus.

Our salesperson, Patrick Hutchins was the key our to quick, friendly, no hassle internet used car purchase. He really made the deal happen. We couldn't be happier with our ford fusion hybrid purchase. Thanks again Patrick for your help.

we bought ford XL transit . Mr. troy helped us for buying . he is so kind and generous us .even' we need time to make decision , he is so understandable , but finance lady is so terrible to coustomer , so strict , does't matter coustomer what they ask , soustomer service is so ...bad, i don't understand her attitude to coustomer. but mr. troy is best for commercial coustomer

Great service provided by Johnathan Lloyd, Didnt try to sell any service that were not needed.

Bill Crumley was my service manager. He was responsive and took care of my appointment keeping me informed throughout the day. It was enjoyable working with Bill.

Jonathon Lloyd is awesome! He truly cares about his clients. Go see him and tell him the cupcake baker sent him