Very good customer service. Thorough, knowledgeable, helpful. Would recommend to anyone

Drove all the way from Springfield to miamisburg to check out a truck they had online . I called on my way and the lady told me they would have it ready . When I got there they gave me the run around and couldn't find the truck . Took me to a truck in their body shop and it wasn't even the same one. Right before i left they took my to their paint shop to see if it could be in there well it was but i couldnt even open the doors or look inside. Very upset

The Jeff Schmitt Auto Group South is the best Dealership in the Miamisburg area. Beginning with Brandon Eckman, Sales who worked to find the best car for my budget. Mike Fields and Mark Khaly who bent over backwards to get the financing. These guys are awsome.Diane Sturm

Took my car to 2 other dealers and they were rude or could not fix my car so my friend suggested I. try serra so i did and was happy i did the service advisor was and she took the time to listen to me and she had one of the mechanics ride with me to see my problem and he was also polite and fixed my problem within an hour now it is the only place for my car to go for service

I recently took my Chevy into Serra after having some engine problems. They supposedly ran diagnostics & called to say what was wrong and how much it would cost to repair. It was $100 to have them look at it and the bill to fix it was ~$2500. Being relatively handy, I just paid them the $100 & did the repairs myself for $600. However, those repairs didnt fix the problem. I then took my vehicle to a local family owned and paid them $70 to run diagnostics and repair the problem. The other shop easily and confidently found the problem and was able to repair it for under $300. The problem was nothing even remotely close to all the problems the dealer diagnosed and I repaired. I will never again set foot in the dealer service department after they either 1) failed to correctly run even the most basic engine diagnostics to find the problem or 2) intentionally misled me to have me pay for work that wasnt needed and wouldnt have fixed the problem.