WE WOULD HAVE GIVEN NEGATIVE STARS IF POSSIBLE! THIS WILL NOT LET YOU POST IF THERE IS NO STAR THEREFORE FORCED TO GIVE IT ONE STAR...12/7/14 we were Christmas shopping at the mall and decided to get a quick snack. We went to the Pretzel Maker on the bottom floor (not the food court or the ones heading down towards Best Buy or Dicks.) As we stood in line we had several minutes to watch the staff making new pretzels (appeared to be a teen from India.) SHE HAD NO GLOVES ON while she handled the dough. She was talking on her cell, texting, handling other items, SCRATCHING HER HEAD & NECK, TOUCHING HER HAIR & CELL PHONE REPEATEDLY-- THEN DIRECTLY HANDLING THE DOUGH!!! SHE NEVER ONCE WASHED HER HANDS OR EVEN USED ANTIMICROBIAL GEL WHICH WOULD NOT GET RID OF HER SKIN OR HAIR THAT SHE TOUCHED!!!! ABSOLUTELY DISGUSTING!!! Beware... WE WILL NEVER GO THERE AGAIN... WE WALKED AWAY AND TOLD OTHERS IN LINE TOO. GROSS DOES NOT EVEN COVER THIS.