Astound
Cohen Software Consulting Inc
3272 Cowper St, Palo Alto, CA 94306
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Service Management. Reimagined.
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri Sat - Sun Closed - Phone:
Main - 650-242-0020
- Address:
- 111 Independence Dr Menlo Park, CA 94025
- Email:
- Category
- Computer Software & Services
- AKA
Neva
General Info
Astound is an AI platform that makes work life better for anyone who has ever called the help desk. The Astound AI platform uses machine learning and natural language processing to automate IT and HR service and support. Astound is the only company to automate the entire lifecycle of service requests, reducing resolution time and improving work life. Astound has partnered with leading workflow platform providers like ServiceNow and Atlassian plus managed service providers like Infosys to deliver deep integrations with IT service management, HR case management, knowledge management, Customer Service Management (CSM), and social collaboration solutions.