Being a female I am so nervious that some shop will take advantage and over charge me. I called and Gary was very helpful and took my car right away. They checked it out for free and it was a simple fix, they did not charge me anything. They made a lifelong customer and I will come back for all my oil changes and brakes and batteries! They were polite, the service was quick and the problem was explained to me with a drawing so I knew exactly what was done. The sign at the desk said if your pleased tell others and if your not tell us! I am very pleased and suggest this place to everyone.