I just had my countertops changed . I must say they look beautiful . there was two things done wrong. one the soap dispenser was placed on the wrong side of the sink, I have a divided sink and they put the soap dispenser on the side that is too small to wash dishes. the other thing is I asked for a piece of the granite I brought to fix a mistake and they claim they did not have any left. we brought two big slabs and we called the next day, therefore we knew they either sold the left over or kept it for themselves. the staff themselves were friendly , Charlene