absolutely horrible!! unprofessional. I have never dealt with a person in business so untrustworthy. quoted me one price, then charged me double what she said. She filed the wrong information. I have to now get another accountant (or do it myself) to fix the bad entries. So much for using an accountant to keep everything clean with the IRS. The worst accountant ever! $600 to do personal taxes. Her quote "I always give my cheapest price as the estimate." She forgets to tell you it's an estimate. Then she can't even do the job right.