I shop and have shopped at several Cosmoprof's through the years. All over California and even Bend OR. I moved to Medford OR recently and was glad to know a Cosmoprof was here. I walked into the Cosmoprof store and saw three employees standing at the register area. One of the employees was helping a customer. I had a question and knew what I was looking for however I wasn't sure which brand to choose. When I walked up to the register area I made eye contact with one of the employees and I asked her my question, which she quickly and very rudely asked if I was licensed. I answered yes, I have a card from here which allows me to purchase items. Then her whole attitude changed. But I still thought her rude and I think I'll go to Salon Centric now, except unfortunately to buy Sebastian Hair spray