They are the biggest scam artist in the business. Contact the Oregon's Attorney Generals office and see all the complaints they have on file for this company. They target the elderly and new people to this area because the locals know their business sales practices are illegal. I was scammed by them and had to get the state and the better business involved to get my money back. The products they use are safe for your pets and dont do a thing for the bugs. Which is why they have to keep coming back.