I'm a mom of three and have been using JDC for over 10 years now. I have seen this practice change over the years and unfortunately it's not been changes for the better. It is not uncommon to wait on hold for 20 minutes when trying to talk to a nurse and scheduling routine physicals is a nightmare game of phone tag with the office. The practice has grown quite large and while some of the doctors are wonderful others are just ok. I think the real heart of this practice left when Dr. Daly retired last year.