MY EXPERIENCE WITH SOUTHERN RV IN MCDONOUGH, GEORGIA BEGAN WHEN I WAS LOOKING TO BUY A FIFTH WHEEL TOY HAULER, WHICH I FOUND AT SOUTHERN RV. IT WAS ABOUT A 3 HOUR DRIVE, SO I MADE THE DEAL OVER THE PHONE AND IN EMAILS. WHAT THEY HAD WAS A 2018 KEYSTONE CARBON 417. AFTER A COUPLE OF DAYS, WE CAME TO AN AGREEMENT ON PRICE SO I GAVE THEM MY DEBIT CARD NUMBER FOR A DEPOSIT THEY REQUIRED TO BE ABLE TO HOLD IT FOR ME. AFTER THE DEPOSIT CLEARED MY BANK, THEY CALLED AND SAID IT WAS A 2017 INSTEAD OF A 2018. THAT SHOULD HAVE BEEN A SIGN TO GET OUT OF THIS DEAL BUT, WITH THEM HAVING MY DEPOSIT, I WENT THROUGH WITH THE DEAL. I GET DOWN THERE THE FOLLOWING SATURDAY TO PICK IT UP. AFTER A 5 HOUR WAIT, FOR THEM TO INSTALL THE HITCH, IT STARTING STORMING AND I HAD A SHORT WALK THROUGH, MOSTLY ON HOW TO OPERATE EVERYTHING WHICH, I MIGHT ADD, THE YOUNG MAN THAT DID THE WALK THROUGH DID HIS JOD VERY WELL AND ANSWERED ALL MY QUESTIONS ON HOW TO OPERATE EVERYTHING. FINALLY THE HITCH WAS INSTALLED AND THE CAMPER HOOKED UP TO MY TRUCK. I GO UP TO PAY FOR THE HITCH. THE BILL WAS AROUND $2200. WELL, WHEN I WAS E-MAILING THE SALESMAN AT THE BEGINNING OF THIS DEAL, I ASKED WHAT THE PRICE WAS FOR THE HITCH AND INSTALL. HE SAID $1500, BECAUSE MY TRUCK HAS THE PUCK SYSTEM IN THE BED AND IS ALREADY SET UP FOR THE HITCH SO I WAS SURPRISED BY THE PRICE WHEN I WENT TO PAY FOR IT. I QUESTIONED THE AMOUNT AND WAS GIVEN THE ANSWER "THAT IS THE CHARGE". TIRED OF WAITING, I PAID THE BILL AND SAID I WILL TAKE IT UP WITH THE SALESMAN AND I HEADED HOME, WHICH WAS A 3 HOUR DRIVE AND HAD TO GO THROUGH ALANTA. AFTER GETTING HOME, A NEW JOURNEY BEGINS. I DECIDED TO WASH THE FRONT CAP AND GET THE BUGS OFF AND FOUND WHERE A BAD REPAIR HAD BEEN DONE ON THE FRONT CAP. NOW THIS IS A NEW CAMPER AND IT SHOULD HAVE NEVER BEEN SOLD LIKE THIS. I CONTACTED THE DEALER AND THEY WANTED PICS SO I SENT THEM. THEY SAID THEY WOULD GET BACK TO ME AND NEVER HAVE TO THIS DAY. IT HAS BEEN ALMOST 2 MONTHS. THEN I STARTED FINDING A LOT OF LITTLE STUFF. THE OLD SAYING WHEN YOU BUY A NEW CAMPER GET YOUR TOOLS OUT IS VERY TRUE. SO I GO ON MY FIRST CAMPING TRIP AND THE 2ND DAY THE RADIO/DVD/CD PLAYER STOPS WORKING. I CONTACT THE DEALER AGAIN AND THEY WANTED SERIAL NUMBER AND PICS OF THE RADIO. I SENT THEM AND AGAIN...NOTHING. IT HAS BEEN 4 WEEKS AND I HAVE NOT HEARD A THING. SO AFTER MY CAMPING TRIP I DECIDE TO WASH IT AND GUESS WHAT...I FOUND SCREWS MISSING FROM THE WHEEL WELL SKIRTING, AMOUNG OTHER THINGS WRONG. SO AGAIN, I CONTACT THE DEALER AND SENT THEM A LIST. AS NO SURPRISE, I HAVE NOT HEARD ANYTHING FROM THEM. BUT, THEY HAVE SENT ME A $500 CHECK FOR THE OVER PAYMENT ON THE HITCH. SO MY REVIEW ON THIS DEALER AND SERVICE DEPARTMENT WOULD BE STAY AWAY. ONCE THEY GET YOUR MONEY THAT IS ALL THEY CARE ABOUT!!!!!!!!!!!!!! AND I AM SURE I LEFT SOME STUFF OUT BECAUSE THIS PLACE IS WORTHLESS!!!!!!!!!!!!!