DO NOT DO BUSINESS HERE!!!! Took my wedding ring in to get repronged, 2 months later the prongs broke off and my 1 ct diamond was gone. Of course when I took my ring in to show them they blamed it on smthng else. Remember though, they just had it and could of fixed it if there was smthg else wrong with it. That's just it, there wasn't anything else wrong with it, just a shoty reprong job. They would not hold themselves responsible and would not replace my diamond. Very bad business, I will never do business there again and I have found out that this is not the first time for this to happen. Take your business somewhere else where the treat you well. Harold Shores looks for something to blame the problem on so he does not have to stand behind his product.