The ladies who were working the day I went were so courteous, I was greeted as soon as I walked in. She immediately offered a free cup of fresh brewed coffee which was delicious. I went for the loose cigs, she signed me up for their card and I ended up only paying $18 for a carton! My friend bought 5 and they were $15 each, less then the store I had previously went to. They had a huge variety of branded and loose cigs to choose from. The store was immaculate and since we drove over an hour we needed to use the restroom which was also immaculate and very roomy. I highly suggested you stop buy for your smoking needs.