Horrible cust service, although very nice at first. Sold my brother a ring that he said is a one of a kind that he made himself with a "flawless" diamond for 3k. He recommended and did size it before his future bride even saw it. Two local reputable jewelers that looked at the ring confirmed that diamonds are in the 2nd to worst category, the ring was made in a 2 piece cast and soldered together and can be bought out of a standard catalog for 3 hundred dollars. They valued the ring at less than 2k. A call to see about returning it 2 weeks after he picked it up ended up with a NO RETURNS policy and a hang up by the owner. Local jewelers advise that this is the worst place in town to buy anything. Dont believe me, give him a try. This is a cheesy pawn shop disguised as a jeweler.