Wouldn't have given a full star if I didn't have to. This place is a joke. The employees are great and very nice. BUT, the office manager, who only works out of the winchester office is NASTY!!! She is married to one of the owners so she gets to do whatever she wants. Let say you have a credit with the practice. Well, guess what... You will never see it. She says its your responsibility to keep track of those things... If you have ever ever been there.. Call and ask if you have a credit! It might now be 10.00 - 1800 but its YOUR money! Not hers!!!