Made a point of calling Clemens pool in early March to get new liner. Was told there would be one person in front of me. Great! So I will get taken care of. Wrong! June 10 after repeated calls and some not so nice weather. Have not seen them. The last liner I had installed was done by one person in 3hours. I have spent my entire career providing customer satisfaction. This is not a good example of that. I do understand bad weather. But surely #1 in line since the other person cancelled would have been Squeezed in by now. We did call repeatedly and I think they felt like we were hassling them. Iam sorry for that. We just wanted the work done. Better luck to the next person. You better call waaaaay ahead.