The service provided by IVF Fla is outstanding. Yesterday (12/31/2010) I messed up my Follistim shot...lol..I thought that I would have to cancel this cycle since it was an holiday week-end; Guess what? I was wrong big time...not only I was able to talk to the nurse on call (Debbie... she's an angel), she even helped me find an area Walgreens that carries the drug and ordered it for me and this morning she called me to make sure that everything is fine. Isn't that just awesome? I love them...keep up the good work, God bless you all and Happy New Year to the whole team!