We had them out to install some ceramic tile in a new house... TERRIBLE JOB!! the lines in the tile were not lined up properly and they even installed chipped tiles in 3 different places! I could see missing one, but three? When we brought it to the owners attention we were told that was normal. They would give no relief and stopped answering the phone when we called. T&T's showroom is in Frankfort but they have a Manhattan address, the place in Manhattan seems to be just a house. I would NOT recommend them.